Are you passionate about building communities? Do you love bringing people together, creating meaningful connections, and giving people reasons to keep coming back?
Zindi is looking for a Community & Events Coordinator to help grow and nurture one of the most exciting AI communities in the world.
Your role will be to build, engage, and support a thriving community of data science and AI practitioners at all levels through community building, programme management, events coordination, and communications.
If you are a natural community builder with experience in marketing, communications, or event management, and you're someone who takes initiative and gets things done, this might be the role for you.
About Zindi
Zindi is the AI talent and innovation engine connecting 100,000+ data scientists and AI developers from across 185+ countries to real-world challenges from governments, NGOs, and leading technology companies. Zindi is a trusted source of impactful, localised AI solutions and diverse, proven talent. Our vision is to make AI accessible to everyone.
Founded in Africa, Zindi is building a global platform that connects organisations with AI builders and tackles challenges that matter, from climate change and food security to healthcare, fintech, and education.
On Zindi, AI builders compete in real-world challenges, develop their skills, earn certificates, win cash prizes, and access career opportunities while gaining hands-on experience solving problems with real-world impact.
Job Description
The Community & Events Coordinator will grow and support Zindi's global community of data science and AI practitioners, with a particular focus on Africa. You will manage and develop our network of 200+ Ambassadors, coordinate and deliver community events, build relationships with communities, universities, and strategic partners, and communicate with users across multiple channels.
You will report to and work closely with the CTO and play an integral role in Zindi's user growth team. As part of a small, fast-moving team, you may also be called upon to support initiatives beyond the immediate scope of this role.
We are looking for someone with a background or experience in technology, startups, scientific research, or data science who is energetic, organised, adaptable, and excited about building relationships and growing communities at scale.
Core Responsibilities
Community Growth Execute and continuously improve Zindi's strategy for growing an active and engaged user community. This includes:
Supporting user acquisition initiatives and community growth campaigns at speed and scale.
Building, engaging, and managing a network of passionate community builders.
Developing relationships with data science professionals, organisations, academic institutions, and relevant communities.
Identifying emerging trends, opportunities, and potential challenges that could affect community growth.
Encouraging participation in Zindi competitions, learning programmes, and platform activities.
Success metrics include user registrations, active engagement in challenges and platform content, and growth in academic and community partnerships.
Ambassador Network, Community Building & Events Manage and support Zindi's network of Ambassadors, university representatives, and community leaders. This includes:
Developing and implementing strategies to engage professionals, enthusiasts, and university students at scale.
Managing the Ambassador application process, including application forms, selection criteria, candidate communications, and administrative documentation.
Coordinating regular check-ins, engagement activities, and communications with Ambassadors and community leaders.
Organising and delivering online and in-person events, including webinars, hackathons, bootcamps, and community meetups.
Managing Ambassador reimbursements, payments, and related administrative processes.
Ensuring Ambassadors have the resources, guidance, and support they need to attract and engage new users.
Identifying opportunities for community partnerships and learning from successful initiatives across other technology communities.
Supporting Zindi's platform operations, including setting up challenges, moderating discussions, and managing user accounts.
Strategic Partnerships
Understand the data science and AI talent landscape across Africa and build relationships that bring new communities and opportunities to Zindi. This includes:
Researching and identifying potential sources of data science and AI talent.
Mapping relevant influencers, networks, and organisations across industry, academia, media, and international development.
Understanding the needs of different communities and identifying practical ways Zindi can support them.
Building and maintaining relationships with universities, technology communities, professional networks, and other strategic partners.
Clearly communicating Zindi's mission and articulating the value of partnerships to prospective collaborators.
Communications & Marketing
Engage and communicate with Zindi's community across multiple channels, particularly around outreach initiatives and the competition lifecycle. This may include:
Managing email campaigns, surveys, and community communications.
Drafting and publishing blog posts, tutorials, press releases, newsletters, and other community-focused content.
Supporting social media campaigns and promoting Zindi opportunities, events, and initiatives.
Monitoring email engagement, website traffic, and social media insights to understand community health and identify opportunities for improvement.
Promoting learning, collaboration, knowledge-sharing, and meaningful dialogue within the community.
Cross-functional Collaboration
Work closely with the wider Zindi team to strengthen user engagement and ensure a consistent community experience. This includes:
Collaborating with the product team to identify and promote platform features that deliver value to users.
Working with the challenges and learning teams to develop content, activities, and events that meet community needs.
Partnering with the marketing and social media teams to communicate Zindi's story, highlight community achievements, and celebrate its members.
Supporting cross-functional initiatives that contribute to Zindi's overall user growth and engagement objectives.
Core Competencies and Skills
A degree in a relevant field, such as marketing, engineering, business, communications, mathematics, or statistics.
3–5 years' experience in community building, programme management, events coordination, or a related field.
Proven experience building, managing, and engaging communities, either online or in person.
Experience in community outreach and organising virtual and in-person events.
Familiarity with collaboration and event management tools such as Slack, Zoom, Google Meet, Luma, and Fathom.
Strong writing, communication, and storytelling skills, with experience managing email campaigns using tools such as HubSpot, SendGrid, and mail merge.
Familiarity with design and content creation tools such as Canva.
A data-driven mindset, with the ability to track and analyse engagement using tools such as Mixpanel and Google Analytics.
Familiarity with frontier AI models and tools (e.g. Claude) for workflow automation, research, and content generation.
An understanding of, or strong interest in, data science, machine learning, and artificial intelligence.
Strong organisational and multitasking abilities, with the capacity to self-manage in a fast-paced environment with changing priorities.
Preferred Experience
Candidates with experience in any of the following areas will have an added advantage:
Multilingual proficiency, particularly in French, Arabic, Portuguese, or Swahili.
Willingness and ability to travel when required.
Experience participating in or organising data science competitions, hackathons, bootcamps, or similar initiatives.
Confidence and charisma in representing an organisation externally and engaging diverse audiences.
Previous experience as a Zindi Ambassador or active member of the Zindi community.
Who We're Looking For
Someone energetic, personable, and genuinely excited about meeting people and building relationships.
A strong communicator and storyteller who can engage and persuade people both individually and in groups.
An independent worker who understands the bigger picture and is also an excellent team player.
Someone with a startup mindset: resourceful and adaptable, knowing when to move quickly and when to take a more considered approach.
A reliable, organised, and persistent individual who learns from setbacks and continuously looks for ways to improve.
Someone comfortable asking questions, seeking feedback, and collaborating with others.
A passionate community builder who is willing to show up for the community, including occasional evening Ambassador events and activities.
Someone deeply aligned with Zindi's mission to grow the AI ecosystem in Africa and beyond.
How to Apply
Interested candidates should contact Zindi at zindi@zindi.worldusing the subject line Community & Events Coordinator and attach their CV.
If you have not received a response within 15 working days, please consider your application unsuccessful.
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Cape Town, South Africa· Remote · 2 days ago